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Booking Conditions
Confirmation
of Booking
As soon as we receive your signed booking form and deposit
we will confirm in writing that you have reserved a place on the
tour. Please note that at this point a binding contract exists between
you and ‘Somewhere in France’ Tours. If you make a telephone booking
using your credit card, or an on-line booking using Paypal, the
contract exists from that moment.
Any outstanding balance will be shown on your confirmation document.
This balance must be paid at least 21 days before departure -
except in the case of late bookings, where the entire cost may be
paid at once.
Cancellation
If you need to cancel your booking you must
notify us immediately and confirm same in writing. Deposits are
non-refundable; but if you notify your cancellation more than four
weeks prior to departure ‘Somewhere in France’ Tours undertake to offer
a full refund of the remaining balance. Otherwise cancellation charges
will apply. Within two weeks of departure 50 per cent of the remaining
balance will be forfeited. Within one week the proportion will rise to
75 per cent. Within two days the proportion will be 100 per cent. At
‘Somewhere in France’ Tours, however, we endeavour to maintain a
friendly and amenable relationship with our clients. We are always
prepared to discuss the matter and it may be that your tour could
be conveniently rescheduled to a later date.
‘Somewhere in France’ Tours are fully insured. In the unlikely event
that we are obliged to cancel your booking, then an alternative tour or
a full refund will be offered immediately.
Alteration
of Booking
If (under any circumstances) you wish to alter your
confirmed booking, we require reasonable notice. We will, however,
endeavour to provide you (and your party) with a convenient
alternative. Note that an administrative charge not exceeding
£25.00 will be applied.
Our
Responsibilities
‘Somewhere in France’ Tours accept responsibility
for ensuring that the services we offer are supplied. Furthermore that
they are supplied to a reasonable standard - unless prevented by
circumstances amounting to force
majeure, which includes war, riot, civil strife, industrial
dispute, terrorist activity, natural or nuclear disaster, fire or
adverse weather conditions and similar problems beyond our control. We
cannot be held responsible for extra costs incurred due to unforeseen
delays, industrial disputes, civil riots, accidents and adverse weather
conditions. Any extra costs incurred on these accounts will be charged
to the traveller. We, for our part, undertake to do everything within
our power to protect the interests of our clients.
Conditions
of Carriage
Please note that we
always use our own fully maintained and insured vehicles. However the
laws of the countries that we travel through will always apply on
board. The consumption of alcohol whilst the vehicle is in motion is
strictly prohibited. Smoking is not permitted.
Travel
Documents
All travellers must be in
possession of a valid passport for travel outwith the United Kingdom.
Occasional or irregular travellers are advised to check the expiry date
on their passport to avoid any last-minute disappointments.
Prices
and Exchange Rates
Prices quoted are based
on known costs and exchange rates in force on 1 May 2007.
Travel
Insurance
It is a condition
of
booking that all travellers have adequate Travel Insurance and do not
travel against qualified medical opinion. Should you have any questions
on this matter, we will be pleased to advise you.
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